FAQS

MOST ASKED QUESTIONS

Mistletoe & Holly

How long does it keep fresh?

Mistletoe and holly will keep for up-to a month if stored in a cool damp place. If taken indoors it will last 1-2 weeks in a room at average room temperature.

Where should I store it?

Somewhere cool and damp – lawns are great.

Birds will eat holly berries if outside but not mistletoe berries (well until February)

I want to sell it– what do you advice?

We have three solutions

1. Wholesale mistletoe with finishing kit.

Giving you the ingredients to create your own beautiful bunches. (Including tags to attach to the mistletoe, bundles of ribbon and some advice on selling Mistletoe.)

This is the most cost effective way of selling the mistletoe – but you will need to break down and make the bunches as you go.

The mistletoe keeps fresher in larger pieces so this will keep fresher for longer.

2. Wholesale mistletoe

Just the green stuff – great if you have the ribbon already or are doing something a bit bespoke

3. Mistletoe bubble packs.

Mistletoe Sealed in an Airtight Bubble - Keeping the Mistletoe Fresh and Making Distribution Easy.

Great if you are very busy and will shift a lot of mistletoe in a short space of time.

What is the tradition of mistletoe?

The Christmas tradition is to hang mistletoe in your home over a door or a place people are likely to congregate. When someone is standing under the mistletoe it's custom to kiss that person. It dates back to a very old belief that mistletoe holds the gift of fertility.

How do I grow it?

See our grow your own page – You will need the right tree and to plant it in the springtime.

Ordering & Delivery

Can I order over the telephone?

Yes – 01584 781244. We are sometimes out in the orchard – leave a message and we will get back to you.

Can I send to a friend?

Yes – and you can add a gift note too.

Just be warned if the recipient rings up and asks who sent the delivery we won’t be able to disclose the details due to the data protection act.

How do you deliver?

To keep everything as fresh as possible we only use 1 day delivery services to mainland UK. Orders over £30 include free delivery and are sent by courier and will arrive on the chosen date.

Orders under £30 are sent by 1st Class Royal Mail and will arrive in the chosen window.

If your order is under £30 and you would like delivery on a specific date add the date in the box above and choose courier delivery at checkout.

Want it tomorrow?

As we pick to order we do have a limited daily supply. Orders before noon can be delivered tomorrow. After noon call us to check availability.

Orders under £30 with immediate dispatch will be dispatched in 2 working days. If you want it quicker choose courier delivery at checkout.

Order information is only included with Wholesale orders. Normal orders won't have order information (as we send out so many gifts)

Can I choose the day when it’s delivered?

Yes – All orders over £30 are delivered by courier on the chosen date.

On orders under £30 it’s an additional £3.95.

Royal Mail 1st class – is it next day?

Orders under £30 are dispatched using 1st Class Mail. This service aims to deliver items the next working day (and does so 94% of the time). This Service is applicable to the whole of the UK

However it is not guaranteed to deliver the next working day - so neither can we.

For Guaranteed Delivery on items under £30 you can upgrade to our courier service for £3.95.

Courier delivery – where is mainland UK?

Orders over £30 are dispatched by Courier and will be delivered on the date you choose. If you leave a mobile when ordering we can text you the hour when delivery will occur.

This service is applicable to mainland UK. See the shipping options when ordering if you are outside of Mainland UK (Or give us a call)

Where is not mainland UK?

Scottish Highlands - AB36-38,AB55-56,FK17,21,IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26,PH30-41,PH49-50.

Scottish Islands - HS1-9, IV40-51,IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78,PH42-44, ZE1-3

Channel Islands & Northern Ireland

Immediate Shipment, how long will it take?

We aim to ship immediate shipments in one working day. However we do get very busy and the lead time can change. In this case an update will be written at the top of the product page. If you need the mistletoe for a specific day please contact us so we can advise.

Do you deliver to Republic of Ireland?

Yes we do – and you can order through the system.

Do you deliver to mainland Europe?

Contact us before ordering.

Do you deliver to the US?

Sorry due to customs clearance issues we are unable to supply the US market.

Do you deliver all year around?

Yes – As we grow it we can supply it all year around. However the berries are only ripe in the Autumn/ Winter months.

If you would like mistletoe or holly out of season feel free to get in contact.

We do also supply a range of artificial options too.

When should I order?

You can order anytime – however we do sell out in December so best to order early to avoid disappointment. We start our Christmas deliveries in Mid November.

Any more Questions don’t hesitate to contact us.